Privacy policy

Group 19 Cybersecurity (Pty) Ltd ("Group 19", "we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, or products.

Information we collect

We may collect the following types of information:

• Personal information: Name, email address, contact details.
• Technical data: IP address, device details, browser information.
• Usage data: Pages visited, time spent on pages, interactions.
• Service-related data: Information submitted via forms or onboarding.

How we use your information

Your information is used to:

• Provide, operate, and maintain our services.
• Respond to inquiries or consultation requests.
• Improve our website and user experience.
• Send security alerts, updates, or service announcements.
• Comply with legal requirements.

Cookies and tracking

Group 19 uses cookies for essential site functions, analytics, and performance optimisation. You can manage or disable cookies via your browser settings.

Data sharing

We do not sell your personal information. We may share data with trusted partners strictly to provide or support our services (e.g. hosting, analytics).

Data security

We employ industry-leading security controls to protect your information, including encryption, access control, monitoring, and secure development practices.

Your rights

Depending on your region, you may have the right to:

• Access your personal information
• Request deletion or correction
• Opt out of communications
• Withdraw consent

Contact us

If you have questions about this Privacy Policy or about how we process your data, you can contact us at: privacy@group19.co.za